How to Create a Credit Pack in Sweet Studio

In Sweet Studio, customers buy a credit pack from inside their portal, and the credits land in their wallet the instant payment completes. You create the pack once in the owner portal, mark it Active + Published, and it shows up for them to purchase.

This walkthrough follows the in-app Guide section "I want to create or edit a credit pack," along with the related Guide steps for booking and attendance. It does not invent a customer-portal layout, because a real capture of that credit-pack view is not part of this post.

What customers see in their portal

Once a pack is Active + Published, it shows up for customers in the portal. They buy it there themselves.

The credits go to their wallet as soon as payment completes. The Guide describes the signed-in customer portal as including a wallet, a weekly schedule, and other tabs such as profile, guide, and support.

Customers then use those credits when they book a class in the portal.

Why credit packs help studio owners

A credit pack is a simple way to sell class access in advance. You set a name, a price, and how many credits the pack grants. Customers who do not attend on a fixed weekly rhythm can still keep a balance and book when they can.

Classes themselves have a credit cost, which you set when you add or edit a class. After a customer has credits in their wallet, they can book those classes without a separate payment at the door.

The customer journey

1. You mark the credit pack Active + Published, and it shows up in the customer portal.
2. The customer buys the pack from inside their portal.
3. Credits land in their wallet the instant payment completes.
4. The customer books a class through the portal. Credits are deducted the moment the booking is made.
5. Attendance is confirmed when you check them in. If they booked but never showed up, Didn't Attend on the roster cancels that booking and automatically refunds the credit to their wallet.

How to set up a credit pack

1. Go to Credit Packs and click + New credit pack.

1. Set a name, a price, and how many credits the pack grants.

1. Mark it Active + Published so it shows up for customers in the portal.

1. Need a second pack with similar settings, such as a different size or price? On the Credit Packs page, click Clone on the existing pack. The create form opens pre-filled with the same settings, and the name is prefixed with "Copy of" so you can tell them apart. Adjust the name, price, or credit count, then save. The original pack is left unchanged.

If your studio has not accepted a payment yet, connect Stripe first in Settings. The Guide says the portal cannot accept real payments until Stripe shows "charges enabled."

A practical close

Create the pack, mark it Active + Published, and let customers buy it from their portal. The credits reach their wallet as soon as the payment completes, and they can book the next class from there.

Visit sweetstudio.app.

No monthly fee. Pay only when you make a sale.